Excellent Customer Service

We have the best team in the industry! From our office staff to your technician, every team member is focused on delighting YOU, our customer! We understand a broken appliance is not an enjoyable experience, our goal is to complete your repair and have you up and running as quickly as possible!

What Our Customers Are Saying

We had Nick come out to look at our dishwasher. He couldn’t have been more knowledgeable or a nicer guy. Took the extra time and effort to make sure we had all the information we needed. Even dog friendly! Thanks for the great help! – Steven L

Our appointment was set up through our service care plan. Nickolas gave us advance notice of his arrival time, he arrived on time, was very friendly, and knew exactly how to fix our washer. Nickolas also explained the cause of our issue and how to prevent it so we could avoid having the same issue in the future. Nickolas was knowledgeable and professional. We will keep this company as our preferred contact for future repairs (hopefully we will not need them though.) – Sheila H

Great experience! My neighbor's refrigerator wasn't working and he was going to scrap it and buy a new one but I told him to call Appliance Professional. They showed up the following day and made the repair on the same visit. It saved my neighbor from buying a new refrigerator. Great service and great prices. – Michael Y

Our freezer was accumulating ice inside from a leak near the gasket. I was able to schedule next day service. They called 30 minutes before they were going to come (just like they told me they would) in the time window they said they would come in. It was so nice to be able to just leave work to be able to meet them at my house. Turns out the fix was super easy and they only charged me the service fee for coming out to my house. They are a really great company and I would recommend them to anyone. – Michael G

We had our washer and dryer to go out and Spoke to Whitney at Appliance Professional who after getting the paper work from the warranty company worked us in and we are back washing and drying clothes. Also special thanks to their technician Eric who was very professional and courteous. He also made sure he closed the door behind him when he had to go out to the truck and pulled the gate back closed. I am grateful for this company in such a short notice they made it happen with both appliances. Thank you Whitney and Eric. Thanks – Justin K

Nickolas was our service agent today for our Samsung Icemaker that we have been having issues with since we bought it. It has been serviced many many times with the same problems resurfacing. Nickolas patiently explained the differences in all the parts of the Icemaker that he replaced and how those little changes would correct the underlying problem, which he explained was the refrigerator air leaking into the icemaker and making it melt and refreeze and built up ice everywhere.Then the ice buildup prevented the icemaker from working properly.Nickolas did a great and thorough job and cleaned up everything and was very professional. I am pretty confident that he has repaired our icemaker properly for the first time. Thanks to him and Appliance Professional – Mitch GH

Nathan and his team are the best! I can't thank them enough for saving me money I didn't need to spend!! Call these guys, you'll be writing a review like this soon enough! – Josh P

Nick from APLLC was very professional in coming in doing my stove repair. He changed the circuit board and even cleaned up the mess that was behind the stove. I will recommend this company to anyone who needs appliances worked on. Very Professional and fast!!! – Sylvester

I’ve used these guys a few times in my own house and several times with my clients. They always do great work and are very reasonable for their repair prices. I’ve literally lost count of the thousands they have saved me over replacing fridges, dishwashers, etc. – Trey

My dryer would not heat one night. I called for an appointment to have it repaired and Mr. Richard was here by 12:00 noon. He was very professional with a personal touch! He definitely accepts responsibility of his position! Very reasonably priced. Thank you to the young lady who answered the phone who was so polite and reassuring. I highly recommend this company! – Susan B

Superior customer service and professional technicians! Thank you for repairing my Kenmore refrigerator today! – Angelica G

Very professional, knowledgeable on Whirlpool refrigerator and completed work when scheduled. Will definitely use them again if we have to!! – Jenna

Fixing my cooktop fast and the first time without problems. Definitely my first call from now on! – Andrew L

Eric was awesome. Very professional and polite. Did a great job. – Gayle R

Very professional and they get the job done right. – Tanika L

Very happy with my service. Nick has been on time, speedy, and efficient. He is also very friendly! – Michael S

This is my second go round with this company, and this is my second time being very impressed with the service. The tech Eric was very professional, helpful, and very knowledgeable on what was going on with my dryer both times. These guys are my appliances fixers. – Jewel J

Nick came out on the service call for my Samsung Washer and did an excellent job!!! Customer Service was outstanding and his knowledge of his craft is second to non!!!! Life saver!!!! No more laundromat for me!!!!! – Charles G

Nick was the best. We will only call him from now on. – Sean O

My appt was set up through my washer warranty company and Nick came out and repaired my washer. He was professional and friendly and did a great job. – Nikki M

Had repair done on my dishwasher. Joe was my technician and he was great. Told me everything was that was going on and did a GREAT job!! Also they great working with my schedule. Great job! – Irvin W

My wonderful, beautiful, very loved front loader Samsung washer stopped washing and started clunking! These guys showed up, diagnosed the problem in a matter of minutes and laid out all my options, including buying a new washer rather than having them repair it. Honestly, they recommended spending my money on a new washer rather than $800 with them! Love these guys! – Elaine G

Great customer service goes a long way! I have 3 kids and had to leave the house unexpectedly right before technician arrived, but he was understanding and offered to come by the next day, SUNDAY, after church! You don't get that unless people care about there customers! Thanks again! – Breck B

I'm a real estate agent and Nathan at Appliance Professional LLC has done a great job for my clients. They always make a point to tell me how happy they are with his service. Highly recommended. – Patrick O